in Online Advertising

What’s Right with Microsoft Live Search

Last month I ranted about some serious problems with search results for popular navigational queries on Microsoft Live Search.

Dan Sharp commented that he’d written about the same issues at the start of the year.

Within two weeks, Microsoft’s SEM-evangelist-at-large, Mel Carson, asked me to check again. And lo, the problems were fixed.

It’s a shame that Microsoft let these problems go on for so long, but full marks to them responding to my criticisms so quickly.

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